FAQs
Shipping Information
Q: How long does shipping take?
A: Standard shipping typically takes 9 to 15 working days, while express shipping takes 4 to 6 days.
Q: Can I change my shipping address after placing an order?
A: If your order hasn’t been shipped yet, please contact us immediately at contact@aamika.in or call us at (+91) 8887274212 to update your shipping address.
Q: What are the shipping costs?
A: For orders below Rs 2000, we charge Rs 59 for standard shipping. Orders above Rs 2000 qualify for free standard and express shipping.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
Q: Do you deliver my product PAN India.
A: Yes we ship to the all the cities across the India
Return and Refund Policy
Q: How long does it take to process a refund?
A: Refunds are processed within 7 to 10 working days after we receive your returned item. The refund will be credited to your original payment method.
Q: How do I return an item?
A: To initiate a return, please contact us at contact@aamika.in with your order details and reason for the return. We will provide instructions on how to proceed.
Q: What if I received a damaged or incorrect item?
A: If your item was damaged during transit or if you received the wrong item, please contact us immediately at contact@aamika.in. We will arrange for a return or replacement at no extra cost to you.
Q: What is your return and refund policy?
A: We offer a 7-day return and refund policy. If your item is damaged, you must notify us within 24 to 48 hours for a full refund. If you change your mind and wish to return an item, return shipping costs and a 5% restocking fee will apply.
Billing and Payment Information
Q: What payment methods do you accept?
A: We accept payments via RazorPay and Cash on delivery only. Your payment is highly secure, and we do not store any payment details on our website.
Q: How do I know if my payment was successful?
A: You will receive payment confirmation from both PayPal and our email. If you do not receive a confirmation, please check your spam folder or contact us.
Q: Will I be charged any additional fees?
A: We do not charge any additional taxes or fees.
Q: What should I do if my payment fails?
A: If your payment fails, the amount will be automatically refunded to your original payment method within 7 to 10 working days. If you face any issues, please contact us at contact@aamika.in.
Privacy and Data Protection
Q: Do you share my information with third parties?
A: We do not sell or share your personal information with third parties, except as required by law or for processing your order through our payment gateway, PayPal.
Q: How is my data used?
A: We use your data to process orders, improve our services, and personalize your shopping experience. We also use tracking tools like Google Analytics 4 and Microsoft Clarity to understand customer behavior.
Q: Can I delete my account and data?
A: Yes, if you wish to delete your account and all related data, please contact us at contact@aamika.in.
Q: What personal information do you collect?
A: We collect your name, email address, phone number, and shipping address to process your order. We do not store any payment-related data on our website.
Order Issues
Q: What should I do if I haven’t received my order?
A: If your order hasn’t arrived within the expected delivery timeframe, please check your order tracking information first. If you still need help, contact us at contact@aamika.in.
Q: Can I cancel my order?
A: Orders can be canceled within 24 hours if they haven’t shipped. To cancel, contact us immediately at contact@aamika.in or call us at (+91) 8887274212.
Contact Us
Q: How can I contact customer service?
A: You can contact us via email at contact@aamika.in or call us at (+91) 8887274212. Our customer service team is here to assist you with any questions or concerns.
Q: What is your response time?
A: We typically respond to inquiries within 24 to 48 hours. Please ensure your contact details are correct and check your spam folder if you don’t receive a response.
Additional Information
If you have any other questions or concerns, don’t hesitate to reach out to us. We’re here to ensure you have the best shopping experience possible!
Contact Information:
Email: contact@aamika.in
Phone: (+91) 8887274212
Address: 175/6A/1 Nihalpur, Prayagraj, 211016 Uttar Pradesh